Tech Troubles in Sussex: More Than Half Feel Unsure & Left Behind
2025-06-24

SussexWorld
Sussex residents are facing a digital divide, with new research revealing a significant portion lack confidence in using everyday technology. A staggering 53% admit to feeling uneasy with basic tech, and nearly one in five (19%) express a sense of being left behind in an increasingly digital world. This report explores the reasons behind this digital hesitancy and what can be done to bridge the gap, ensuring everyone in Sussex can participate fully in the digital age.
The Digital Divide in Sussex: A Growing Concern
The findings, released by [Name of Research Organisation - *replace with actual source*], paint a concerning picture of technological exclusion within the Sussex community. While technology continues to transform how we live, work, and connect, a substantial number of locals are struggling to keep pace. The survey focused on a representative sample of Sussex residents, gathering data on their comfort levels with a range of technologies, from smartphones and online banking to video conferencing and social media.
Key Findings: A Breakdown of the Data
- 53% Lack Confidence: The majority of Sussex residents (53%) reported feeling unsure or anxious when using basic technology. This includes tasks like sending emails, browsing the internet, and using online forms.
- 19% Feel Left Behind: A significant 19% of respondents explicitly stated they feel left behind by the rapid advancements in technology. This highlights a sense of exclusion and the potential for missed opportunities.
- Age & Income Disparities: The research indicated a correlation between age and technological confidence, with older residents reporting lower levels of comfort. Similarly, those with lower incomes were also more likely to express feelings of being left behind.
- Barriers to Adoption: Respondents cited a variety of reasons for their lack of confidence, including a lack of training, fear of making mistakes, and concerns about online security.
Why Does This Matter? The Impact of Digital Exclusion
Digital exclusion isn't just about being unable to use a smartphone. It has far-reaching consequences, impacting access to essential services, employment opportunities, and social connections. In an increasingly digital world, those who lack technological skills are at a significant disadvantage. They may struggle to access online healthcare appointments, manage their finances, apply for jobs, or stay connected with family and friends.
Bridging the Gap: What Can Be Done?
Addressing this digital divide requires a multi-faceted approach. Here are some potential solutions:
- Increased Digital Literacy Training: Accessible and affordable digital skills training programs are crucial. These programs should be tailored to the needs of different age groups and skill levels.
- Community Support Initiatives: Local libraries, community centers, and charities can play a vital role in providing one-on-one support and guidance.
- Government & Industry Collaboration: Government initiatives and partnerships with technology companies can help to make technology more accessible and user-friendly.
- Simplified Technology: Developers should focus on creating technology that is intuitive and easy to use, even for those with limited experience.
Looking Ahead: Ensuring a Digitally Inclusive Sussex
The findings of this research serve as a wake-up call for Sussex. By acknowledging the challenges and working collaboratively to address them, we can ensure that everyone has the opportunity to benefit from the digital age. Failing to do so risks exacerbating existing inequalities and leaving a significant portion of the population behind. [Link to original research - *replace with actual link*]