UPHS Health System – Marquette Enhances Patient Experience with New Registration Area

Marquette, Michigan – UPHS Health System – Marquette is pleased to announce the opening of a second registration area, designed to streamline the appointment process and enhance the overall patient experience. This expansion comes directly in response to valuable feedback from patients and their families, who voiced concerns about navigating appointments within the hospital.

Recognizing the importance of patient comfort and convenience, UPHS Health System has proactively addressed these concerns. The new registration space offers a more spacious and welcoming environment, reducing wait times and providing a dedicated area for patients to complete necessary paperwork and address any initial questions.

Addressing Patient Feedback

“We are committed to providing exceptional care and a positive experience for every patient who walks through our doors,” said [Insert Name and Title of Relevant UPHS Spokesperson – e.g., Sarah Johnson, Director of Patient Access]. “The feedback we received highlighted a need for improved registration processes, and we’re thrilled to introduce this new area as a direct result of listening to our patients and their families.”

The previous registration system, while functional, often faced challenges during peak hours, leading to longer wait times and potential frustration for patients. The addition of a second registration area helps to alleviate these bottlenecks and ensures a smoother, more efficient process for everyone.

Benefits of the New Registration Area

• Reduced Wait Times: The additional space allows for increased capacity and faster processing of patients.
• Improved Patient Flow: A more organized layout minimizes congestion and streamlines the check-in process.
• Enhanced Comfort: The new area provides a more comfortable and welcoming environment for patients and their families.
• Dedicated Staff: Trained registration staff are available to assist with any questions or concerns.

Location and Hours

The new registration area is located [Specify Location within the Hospital - e.g., on the ground floor near the main entrance]. It will operate during the same hours as the existing registration area: [Specify Hours of Operation – e.g., Monday-Friday, 7:00 AM – 7:00 PM; Saturday, 8:00 AM – 4:00 PM; Sunday, 9:00 AM – 1:00 PM].

Looking Ahead

UPHS Health System – Marquette remains dedicated to continuously improving its services and providing the highest quality care to the community. This expansion of registration services is just one example of the hospital’s commitment to patient-centered care and creating a positive experience for every individual.

For more information about UPHS Health System – Marquette and its services, please visit [Insert Hospital Website URL] or call [Insert Hospital Phone Number].