Boone Health Named a Patient Experience Leader by Healthgrades - Columbia Hospital Earns Top Marks

Columbia, Missouri – Boone Health, a leading healthcare provider in Columbia, Missouri, has received prestigious recognition from Healthgrades, a nationally recognized healthcare ratings organization. The hospital has been awarded for its exceptional patient experience, solidifying its position as a top-rated facility in the region.
Healthgrades, renowned for its comprehensive evaluations of hospitals and healthcare professionals, utilizes rigorous data analysis and patient surveys to determine award recipients. This year, Boone Health stood out for consistently exceeding expectations in patient satisfaction, demonstrating a commitment to providing compassionate and personalized care.
“We are incredibly proud to be recognized by Healthgrades for our patient experience,” said [Insert Boone Health Spokesperson Name and Title - e.g., Sarah Miller, Chief Nursing Officer]. “Our team is dedicated to creating a healing environment where patients feel heard, respected, and supported throughout their healthcare journey. This award is a testament to their hard work and unwavering commitment to excellence.”
The Healthgrades Patient Experience of Care award is based on patient responses to surveys administered after their hospital stay. These surveys assess various aspects of the patient experience, including communication with doctors and nurses, responsiveness of hospital staff, cleanliness and comfort of the facility, and overall pain management.
Boone Health's commitment to patient-centered care extends beyond the hospital walls. The organization offers a range of programs and services designed to enhance the patient experience, including:
- Patient Navigation: Dedicated navigators assist patients with scheduling appointments, understanding medical information, and accessing resources.
- Support Groups: Various support groups provide a safe and supportive environment for patients and their families to connect and share experiences.
- Wellness Programs: Boone Health offers wellness programs focused on preventative care and healthy living.
- Digital Patient Portal: Patients can access their medical records, communicate with their care team, and schedule appointments online through the secure patient portal.
This recognition from Healthgrades underscores Boone Health’s dedication to delivering high-quality, patient-focused care. It reinforces the hospital’s mission to improve the health and well-being of the Columbia community. Patients seeking exceptional healthcare in a supportive and compassionate environment can confidently choose Boone Health.
About Healthgrades: Healthgrades (healthgrades.com) is the leading online resource for evaluating doctors and hospitals. Millions of consumers each year use Healthgrades to find a doctor, research conditions and procedures, and rate their experiences. Healthgrades is dedicated to providing consumers with information and tools to make informed healthcare decisions.
About Boone Health: Boone Health is a comprehensive healthcare system serving the Columbia, Missouri area. Committed to providing exceptional care, Boone Health offers a wide range of services, from primary care to specialized treatments.