Scotland's NHS Crisis: Swinney Apologises to Patients Amid 'Unsatisfactory' Hospital Experiences

The Independent

Scotland's First Minister, John Swinney, has issued an apology to patients who have had an 'unsatisfactory experience' in hospital, as the NHS faces unprecedented demand due to surging flu cases. The health service is under immense pressure, with hospitals struggling to cope with the high volume of patients. Swinney's apology comes as the Scottish government works to address the crisis, with a focus on improving patient care and reducing waiting times. Key measures include increasing hospital staff and implementing more efficient systems to manage the surge in flu cases, ultimately aiming to provide better healthcare services and improve patient satisfaction.